24/7 On-Demand Training

24/7 On-Demand Training

Concourse offers a variety of asynchronous training courses that allow users to learn how to use Concourse at their own pace. Asynchronous courses include training videos, handouts, slide decks, and other resources. Learners can pause, rewind, and skip forward in training videos to find the information they need when they need it. Handouts and slide decks contain step-by-step instructions, including screenshots, and links to knowledge base articles that provide additional context.

On-Demand Concourse training is available in the Syllabus Resource Center and can be filtered based on user role. To find training that will be most useful for the way you plan to engage with Concourse, on the On-Demand Training page, select the Categories drop down and choose the role that most closely aligns with your Concourse role (see image below).

The On-Demand Training page of the SRC includes a categories drop down, highlighted in yellow. The categories include All, Academic Leaders, Concourse Admins, Faculty Trainers, Instructors, and more.

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Note that users must create a free Syllabus Resource Center account before they can access on-demand training materials.

Concourse On-Demand Instructor Training

While we recommend developing your own in-house training materials that reflect your Concourse environment, we do provide some agnostic training sessions that introduce instructors to basic Concourse functionality: 
  1. Welcome to Concourse! - An introduction to the platform for new faculty users
  2. Syllabus Functionality for Instructors - Concourse how-to tutorials that go beyond the basics of syllabus content creation
Please note that these training sessions do not provide context about best practices or expectations for Concourse usage at your institution.

Concourse Administrative and Technical On-Demand Training

Administrative and technical training sessions are vital for the success of implementation and maintenance of the Concourse platform. Below, you will find on-demand training that we recommend for system administrators. To take one of these courses click the session you desire below, register, and begin the training. You can take these training sessions as often as you'd like. 

  1. Introduction to Concourse
  2. Concourse for Template Editors
  3. Getting Ready for the New Term
  4. Domain and System/User Permissions
  5. Group Permissions
  6. Templates I
  7. Feeds I
  8. Authentication I
  9. Deployment
  10. Audit
  11. Reporting

Attend a Live Training Webinar

If you prefer a training environment in which you can ask questions and interact with a Concourse expert, we encourage you to attend a live training session. Visit our training calendar for dates and registration information. Anyone registered for a live training will receive a recording of the training sent straight to your inbox. If you would like to get a recording of a particular training webinar or topic, or you'd like to be included in our monthly training emails with live webinar offerings, email support@campusconcourse.com and a member from the Concourse team can assist you.

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