Security Measures and Protocols
Physical security of our server clusters is the responsibility of our hosting vendors. We utilize a combination of industry leading cloud hosting by Amazon Web Services and Linode to support all of our installations and related tooling and services. The physical server cluster is located in Northern Virginia and Dallas, TX respectively. No data is transferred and/or stored outside of these vendors or their locations.
Electronic security is a shared responsibility between our platform and our hosting vendors. We employ a variety of anti-hacking technologies to support our strict security measures as well as transferring all system traffic and data across SSL-secured (TLS 1.2, SHA256) connections. We maintain an A+ security rating as evaluated by Qualys SSL Labs, the full report of which can be found here.
Further, we are not in favor of using of technologies and protocols that add risk by introducing opportunities for security compromises. An example of this is our focus on single sign-on and Learning Tools Interoperability (LTI) integration for authentication to eliminate the need for internal storage and handling of passwords. For more information on the security protocols Concourse has implemented, review the attached Higher Education Community Vendor Assessment Toolkit (HECVAT-Lite).
CSRF Security Check Failure
Rarely you may see an error resulting from the CSRF security check. This happens when either (1) cookies are disabled in your browser or (2) a page - more specifically a form - is left open and the data is not submitted or saved for a long time, ...
Concourse for Editors
Click on the link below to access our Articulate Rise training for Concourse syllabus editors. Please note that due to recently implemented security measures, the training will open in a separate window. Concourse for Editors Training
System Requirements and Recommendations
Concourse is a web-only solution. Therefore all you need is an internet-connected computer or device in order to access Concourse. Below is a breakdown of technical requirements and recommendations to fully utilize Concourse. Browser Chrome 67+ ...
Getting Started with Concourse
Congratulations on your decision to bring Concourse to your institution! The Concourse team is excited to assist you in this process to ensure a smooth and successful deployment of Concourse to your faculty, staff, and students. As with the ...
LTI 1.3 Integration: Canvas
In order to utilize this tutorial, you need to have System Administrator level permissions in Concourse. If you do not have these permissions, please contact the Concourse administrator at your institution to get the correct access before attempting ...