User Management and Reporting

User Management and Reporting

We’ve entered a new era of user management for Concourse! With this latest release, you’ll benefit from:
  1. A more capable and intuitive user search page,
  2. The addition of a new User report, and
  3. The availability of a Curriculum Vitae search for clients employing the CV feature.

Finding users just became a lot more useful. Driven by client feedback and building on our foundation of administrative efficiency, we have worked hard to completely reimagine user management, starting with the user search page. For context, the former user search only gave administrators the ability to find users by Name, Email, ID, and Authentication Type, or separately by system or domain permissions.

Starting today we are introducing a unified user search experience, similar to what you find with courses. You’ll now be able to quickly and efficiently find users by any combination of the following criteria:
  1. Email
  2. Name
  3. External ID
  4. Authentication
  5. Status
  6. System Permission
  7. Domain Permission (including Campus, School, and Department)
Want to identify all users with any domain permission at the downtown campus? Now you can do that! Looking for users with internal authentication? You can do that too, together!

Better still, there is no longer a 100 user limit, so you can widen or narrow your search as you see fit.

But that’s not all.

Introducing the User Report

Building on our enhanced user search, and to make the management and auditing of users a step change more effective, we are extending some of the same powerful reporting capabilities for courses into users with the introduction of the all new User Report. System and Set Domain Permission Administrators can now create reports starting with the user search criteria referenced above.
If you are already thinking of ways to incorporate a User Report into your maintenance of Concourse, here are a couple of use cases for you to consider:
  1. Your school has decided that all Concourse users must access the platform using external authentication, e.g. through the learning management system. You want to identify and alert anyone who currently has an internally-authenticated account. A User Report will allow you to not only find those individuals but also obtain their associated email addresses for quick communication.
  2. You are responsible for assigning and maintaining domain permissions for all of the Deans and Chairs in your division. With the addition of several administrative hires, as well as the departure of at least one chairperson, you need a way to confirm that (1) existing users still have the correctly assigned permissions, (2) users who have vacated their position no longer retain any permissions, and (3) new Deans and Chairs who need domain permissions can be assigned such permissions easily and quickly. A User Report will allow you to rapidly locate and validate domain permissions. From the report you can also zero in on specific users so that you may add, update, or remove domain permissions as necessary.

We have one more exciting feature as a part of this release, especially for our friends in Texas. Concourse clients taking advantage of the curriculum vitae (CV) option have previously been able to find CV’s, but only by starting with a course search. Starting today, end users, including the public, will now have the opportunity to find CV’s directly from the User Search area.

Please note that we’ve taken extra precautions to ensure that no protected information is displayed. One, search results will only show if the individual has at least one course registration where CV display is enabled for their group. Two, CV’s cannot be incidentally displayed for the Student group. Three, as opposed to the authenticated experience, and as required by Texas law, the public profile page will not display personal details such as email, number, or address.


We hope you’re just as excited as we are about the future of user management here at Concourse. If you have any questions, the Concourse team is here to help!
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